We are located at 303 Prince Street in downtown Beckley next to the post office and near the courthouse. Our hours of operation are Tuesday-Friday from noon to 5pm and Saturdays from noon-4pm. We sometimes stay open later if there's an event in town. Please check our Facebook or Google page for updates.

Back in Canyon, Texas in early 2018, we realized we weren't happy with the “name brand” auto air fresheners we were selling at our car wash. The fragrance smelled like chemicals, the scents didn't last long, and they honestly weren't good overall. When the price of those air fresheners went up in cost, we knew it was time to think outside of the box...so we created our own air freshener. ​ We wanted something that not only smelled better but something that was better for people and the environment as well. So we started with biodegradable materials and premium ingredients. The rest is history... Late 2021, we moved operations from Texas and relocated to Beckley, West Virginia with big plans for the future of Scentister. Not only have we expanded our product and scent line, we also opened our very first Scentister retail store/boutique in June of 2023! (Located at 303 Prince Street.) ​ If you're in the downtown Beckley area, you'll soon find out that Prince Street is the best-smelling street around. That's because we hand-pour our luxury wax melts and candles in our shop almost daily--always in small batches and always with the best ingredients. Our wax melts are now available in over 100+ premium scents. One thing is certain with Scentister: you can be sure you're getting a top-of-the-line product each time you shop with us. We guarantee it. Although our business has evolved tremendously, our commitment to quality has not. Thanks to our amazing customers, there are countless Scentister products throughout the United States and beyond!

Yes! We guarantee each luxury wax melt we sell lasts longer than your average retail store melt AND smells better than them. Why? We use a premium top-of-the-line all-natural soy wax that has a wonderful scent throw. Additionally, this wax has no chemical additives. What else? PREMIUM phthalate-free oils. There's nothing cheap here. We add these premium oils at just the right temperature and then hand pour them at a specific temperature as well. We don't cut corners. (That doesn't mean that some scents aren't stronger than others. If you have questions about any of our fragrances, we're happy to help!) Should you ever purchase a scent that disappoints you, contact us and we will replace it at ZERO cost to you. That's our guarantee. We want you to be happy. With a HUGE variety of scents that continues to grow, you can be sure you'll find something you'll love. (Since we do use a natural soy wax without chemical additives, there may be slight 'frosting' on the melts at times. This is merely the soy wax trying to revert back to its original state. It is perfectly NATURAL and does not affect the scent throw.)

We start with a luxurious coconut apricot wax that's gluten-free, toxin-free, paraben-free, phthalate-free, and cruelty-free. Since we love to support American businesses, we're happy to say it's also made in the United States. We've found this high end wax to be superior in multiple ways: 1.) It has an even stronger scent throw than soy wax--cold and hot. If you've tried our previous candles, you know this is no easy feat. Apricots are specifically added to the wax for scent performance. You'll be blown away at how quickly the fragrance will fill a large room. 2.) It burns more evenly than soy wax. No more bumpy, ugly candle surfaces. After each burn, you'll be left with a beautifully smooth surface. 3.) It burns longer. In fact, this wax burns up to DOUBLE the amount of time that soy candles of the same size do. (Please make sure to follow instructions and keep wick trimmed as well as keeping the candle away from drafty spaces.) 4.) It's made of sustainable resources. The wax is derived from renewable resources and is produced in a way that does not deplete natural resources. It's also biodegradable. 5.) It produces far less soot than other waxes so you can breathe happier. 6.) It's less likely to tunnel since it doesn't have the same 'wax memory' as soy wax. For those not familiar, tunneling is when a hole forms down the center, leaving unused wax at the edges. We then blend in our premium, non-toxic, phthalate-free fragrance and pour everything into a beautiful, black ceramic container with a flat braided cotton wick that's constructed of 100% natural fibers and a vegetable wax. Finally, we use an elegant & sustainable bamboo lid that's carefully laser etched with our store logo. It's the perfect way to top off such a beautiful candle that you won't find anywhere else! For only $7 more, we can personalize your candle by laser engraving whatever you'd like onto the bamboo lid. We will work closely with you to make your one-of-a-kind gift even more special.

The simple question is UP TO 3 MONTHS PER DIFFUSER. However, there are several things to consider: What is the temperature? The warmer the temperature, the faster the fragrance will diffuse. Thankfully there's 8ml of premium fragrance in each diffuser bottle so you'll still get a LOT of fragrance. How strong do you like your fragrance? The more you saturate the lid with fragrance, the more fragrance you use. The great thing about our diffusers is that if the fragrance strength isn't to your liking, you can put the stopper back in the bottle to tone the fragrance down or you can increase the fragrance by carefully tipping the diffuser upside down for a few seconds. Scent strength is entirely up to you. Is it a hanging diffuser or clip diffuser? Since the clip diffusers clip to your vent and diffuse constantly, they're not going to last as long as the hanging diffusers. However, they WILL give you a stronger, more consistent fragrance than the hanging diffusers due to the fact they're working around-the-clock.

Both, actually! Contrary to popular belief, the term 'parfum' actually has nothing to do with gender and everything to do with the concentration of fragrance in the product. In the case of a parfum, it's always 20-30% fragrance concentration. Ours is approximately 30% so you can enjoy the fragrance all day long. TIP: for an even longer lasting scent, spritz the parfum onto your clothing and enjoy!

Yes! We go to great lengths to source our ingredients from reputable companies who do not conduct animal testing. We love our furry friends. All of our oils, soy wax, and dyes are also 100% vegan. However, please do not lick or consume ANY of our products, as none of them are edible.

When we set out to create a logo for our brand, we knew instantly that we wanted it to be a skull. Why a skull instead of a butterfly or a cute little flower like ALL of the other brands, you may ask? Skulls are old symbols of courage and strength. They are associated with the ability to defeat the odds, overcome obstacles, and recognize and deal with danger bravely and boldly. Skull symbolism represents personal power and is linked with warrior spirits and valorous force. Despite the negative connotations some people apply to them because they look scary, skulls are POSITIVE symbols. I mean, skulls are underneath EVERY single human being. It's part of us. It's a reminder of our mortality and a reminder to live each day to its fullest. The cowboy sheriff idea just embraced our Texas roots at the time. So now you're probably thinking, "So, why the name Scentister then?" Obviously we mean something evil, right? Simply put: left. According to Merriam-Webster dictionary, "sinister" comes from a Latin word meaning “on the left side,” and while the earliest uses of the word in English—dating from the 14th century—pertain to some measure of evil, forboding, or malevolence, others retain the Latin meaning of “left”. The association of the directional left with evil is likely attributed to the dominance of right-handed people within a population at the time. Left-handed people were deemed "different" and even misinterpreted to be evil. This misunderstanding sealed the name for us. Scentister--DIFFERENT--it was. We have ALWAYS set out to be different by using safer ingredients than other brands. We embrace this difference happily. So hang your cowboy skull logo proudly. While some are afraid to be different, we're afraid to be the same as everyone else.

Due to rising costs, we cannot affordably ship outside of the US. If shipping costs decline in the future, we would be happy to ship worldwide.